Currently dealing with a smart hard disk 309 failure

[Jksainmil88]

My hp just stop working due to a failure smart hard disk 309 issue don't know what exactly that mean. I tries the simple they have on  that's what it shows me hard drive/ sad short distance check; failed

[TheOldMan]

That message means the hard drive has failed and needs to be replaced.  Then it will require reinstalling Windows 10.

To verify that run the Diagnostics routine.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.

If you need the install media for Windows 10, you can make it from this Microsoft download

https://www.microsoft.com/en-us/software-download/windows10

With a working PC, scroll down to the "Using the tool to create installation media"
and then follow the directions. You can make either the DVD or USB. Use this new media to install Windows 10.
When the install asks for the product key, click the "I don't have a product key" option to continue,
then the install will continue. It will be activated once it connects to the internet, as it uses a digital key.