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HP Recommended
Envy 850-150qe
Microsoft Windows 10 (64-bit)

My Cyberlink Power Media Player 14 software stopped working. I uninstalled it thinking that I could install it again. I haven't been able to find a link to do so.

7 REPLIES 7
HP Recommended

Hi,

 

Try the version on the link below.

 

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79320.exe

 

Regards,

 

DP-K

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Windows Insider MVP

HP Recommended

I used the link above. The program is working, but it now says that I need a $50 upgrade to play blue ray discs. 

HP Recommended

Hi,

 

In that case, uninstall the software, reboot, then try using Recovery Manager to reinstall your original version of this software - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the relevant document on the link below.

 

Recovery Manager - Windows 10.

 

After the reinstallation has completed, restart the PC.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

On my model (just bought in March), the Cyberlink Power Media app stopped working at some point.  Symptom was immediate crash no matter how I opened the app (if I was lucky, I got 200 ms of splash screen).  Uninstalled that.

 

However, the Cyberlink Power Media app is not listed in my system's recovery manager and iit sn't in the downloads section of the support website page for my model.

 

I treid SP71924, which was suggested on this page, but that wouldn't install.

 

I tried downloading the version that MSFT offers...it installed, but didn't work any better than the original.  Uninstalled that.  Went through registry and removed all Cyberlink keys, also went into user\appdata and removed all cyberlink files/directories.

 

I tried ST79320, which as discussed earlier in this thread, and that installed nicely. Seems to work perfectly, thank you!

HP Recommended

Cheers David, the link worked for me and I got it reinstalled. 

HP Recommended

I wud like to download and install Cyberlink power media player 14 download

HP Recommended

Is this full version? and free?

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