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‎12-25-2020 11:36 AM

HP Recommended
Product: Pavilion 1414
Operating System: Microsoft Windows 10 (64-bit)

Drive will begin to load, pauses then ejects DVD and an error message comes up to insert a disc. Does this with blank or filled DVD. The DVD is  CDDVDW SH 216ALN

1 person had the same question
2 REPLIES 2

‎12-27-2020 05:34 PM

HP Recommended

@FreeSpirit29 

My guess is that you have Autoplay enabled for the disk drive -- and it is trying to load the disk and running into some kind of problem, and then ejecting the disk.

 

See this article about AutoPlay settings: (9) Reset AutoPlay Settings to Default in Windows 10 | Tutorials (tenforums.com)



I am a volunteer and I do not work for, nor represent, HP
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‎12-31-2020 11:28 AM

HP Recommended

Hi, thank you for the advice. I did what you suggested, but the problem with the DVD player continues. Any other thoughts? 

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