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heather258963
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Message 1 of 2
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Flag Post

Deleted Files

‎02-08-2020 10:18 AM

HP Recommended
Product: HP Pavilion Notebook
Operating System: Microsoft Windows 10 (32-bit)

Hi, looking for some help. I deleted a folder thinking it would go to my recycling bin but when checking it's not there and it had important documents in them. 

I've searched everywhere and can't find the folder itself or documents by name.
I don't have a back up/ recovery set up on my laptop. Is there any way I can retrieve these files? 

 

Thanks in advance. 

1 REPLY 1
Grzwacz
Level 12
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Message 2 of 2
Flag Post

‎02-08-2020 05:20 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

That can happen if the files are on an external USB stick.

 

The files may not go to the recycle bin. They should still be on the drive if they have not been overwritten with new data.

 

You could try Recuva-free version (Link) on the drive if this is your situation.

 

Regards

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