Dell Storage Management Driver error

[Thalaharate]

I am upgrading from W7. I have an HP PC -not Dell. I have disconnected all external drives.

I downloaded Win10 to a flash drive and proceeded only to get an error asking me to remove the Dell Storage Management Driver.

I have searched for anything with the keyword "dell" or "afamgt.sys"...nothing. Certainly not in System32 folder. Nothing in the registry, either. Then, I used Microsoft Process Monitor which did not find either one. I keep getting this idiotic Dell Storage Management Driver prompt. I had wiped the machine completely and installed Windows from a CD. So, I am confused as to how this is happening.

TIA.

[Grzwacz]

Greetings,

Welcome to the forum.

I am not a HP employee.

That is strange.

Try setting up a second admin account. Don't connect to any file shares if prompted.

Then try the update using the second account.

Regards

[Thalaharate]

Thank you. I will do that tonight when I get home. Appreciate the advice.

[Grzwacz]

Hi,

You're very welcome.

Try running Windows Process Monitor (Link to download) to find afamgt.sys before you create a second Admin. account.

It has to be on your operating system somewhere.

It could be hiding on an old network share if you: use or had used network file sharing.

Regards