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Thalaharate
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Dell Storage Management Driver error

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Microsoft Windows 7 (64-bit)

I am upgrading from W7. I have an HP PC -not Dell. I have disconnected all external drives.

 

I downloaded Win10 to a flash drive and proceeded only to get an error asking me to remove the Dell Storage Management Driver.

 

I have searched for anything with the keyword "dell" or "afamgt.sys"...nothing. Certainly not in System32 folder. Nothing in the registry, either. Then, I used Microsoft Process Monitor which did not find either one. I keep getting this idiotic Dell Storage Management Driver prompt. I had wiped the machine completely and installed Windows from a CD. So, I am confused as to how this is happening.

TIA.

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Grzwacz
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Greetings,

Welcome to the forum.

I am not a HP employee.

 

That is strange.

 

Try setting up a second admin account. Don't connect to any file shares if prompted.

 

Then try the update using the second account.

 

Regards

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Thalaharate
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Thank you. I will do that tonight when I get home. Appreciate the advice.

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Grzwacz
Level 12
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Hi,

 

You're very welcome.

 

Try running Windows Process Monitor (Link to download) to find afamgt.sys before you create a second Admin. account.

 

It has to be on your operating system somewhere.

 

It could be hiding on an old network share if you: use or had used network file sharing.

 

Regards

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