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HP Pavilion p6212f Desktop PC
Microsoft Windows 7 (64-bit)

I Am trying  to reinstall  windows 7 without the hp

dvd

6 REPLIES 6
HP Recommended

Hi:

 

I have already answered your question at the link below...

 

without recovery disk - HP Support Community - 8049212

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yes i got the CDS and i'm having a problem with windows update error 80072EFE

HP Recommended

See if the info at the link below is of help to you...It worked for me and I didn't even have to go to the Advanced Users discussion.

 

Windows 7 Update Problems? Read this first. - Microsoft Community

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i follow that page at the best of my ability 

i got 1 update done KB3020369

the one i couldn't install KB3172605

i'm still getting error message code 80072EFE

every time i tried installed KB3172605

this application is not for your computer

what should i do now

HP Recommended

The only other suggestion I can offer would be to see the info at the link below...

 

How to update Windows devices to SHA-2

 

Windows Update SHA-1 based endpoints discontinued for older Windows devices (microsoft.com)

HP Recommended

when i go to the website on link that you sent me the computer goes to that link going by the directions in that page that you sent me i should be able to put the downloads in a basket but it won't let me

when i open the page input in the KB number it carries me to the website it just says download

it just cares me to another page that wants me to download it most of the time it tells me that does not comply to your computer

windows 7 has internet explorer 8 on it and i was just wondering if you thought i need to pt i ut internet explorer 11 on it

i just wanted to let you know i'm dyslexic an i'm clicking the mic in edge and i'm saying what i wanna say to you 

and sometimes it puts it out there wrong appreciate the patient you having with me with this problem

thank you so much for helping me with my computer

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