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HP Recommended

Hello I am experiencing a slow-ich with my HP desktop when starting windows, and when trying to upload any windows program my system is taking to long to upload any on windows and start up

1 REPLY 1
HP Recommended

Hi @Whitneydiva 

 

Welcome to the HP Forum.

 

Please provide a specific HP Product Number so the Forum can review your PC's specs.

 

Slow PC performance can be caused by the following:

 

1. The PC's component profile or failing components,

 

2. Extremely high: CPU, memory, or system drive activity. And a lot of running processes,

 

3. A saturated system drive close to it's capacity limit and/or excessive amounts of junk and temp files,

 

4. Malware, which also relates to item 2 on this list.

 

I would like to see your PC's specs before making any suggestions to improve system performance.

 

You could check your PC's hardware using HP Diagnostics as follows:

Start the PC. Repeatedly tap the "ESC" key.

Select "F2". Run system and component tests to confirm: a drive problem, a memory problem, or other component problem. Run extensive tests.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.