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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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10-06-2024 01:44 PM
Laptop HP,15-DW32250D
After I updated my new computer with windows 11, only 4 of 25 total desktop icons appeared on my desktop computer screen. Where did they go? I thought all of my icons should have transferred to my new device. I need help to get those lost icons back on my desktop!
Thanks
Vince
10-06-2024 03:15 PM - edited 10-06-2024 03:22 PM
Greetings @Jabo2024
Welcome to the HP Forum.
A major Windows feature update offered by Windows Update and performed within the existing Windows operating system should preserve user settings and installed software.
I can't say what is happening using the info you are providing. It is possible to lose: user settings and installed programs when doing a user initiated Windows: reset or a refresh. A Windows update is generally non-destructive.
You would have to redo the Desktop shortcuts (if possible) to installed programs if you created them prior to the Windows update.
My thoughts may be off base. Not sure as to what has occurred.
Regards