cancel
Showing results for 
Search instead for 
Did you mean: 
dgdillaman
New member
1 0 0 0
Message 1 of 2
192
Flag Post

Desktop stops after booting

HP Recommended
Microsoft Windows 10 (64-bit)

I have an old desktop (original Windows7) upgraded to Windows10.  When I boot the screen, keyboard and mouse work for about a minute and then the machine dies.  I have purchased a replacement and need to migrate some pictures off of the hard drive.

 

 

1 REPLY 1
wb2001
Level 15
Level 15
12,842 12,635 1,773 5,013
Message 2 of 2
Flag Post
HP Recommended

@dgdillaman,

All you need is to remove the old hard drive, and use an external drive  device  

After the host computer boots up, attach the external drive device.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation