Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
1 0 0 0
Message 1 of 2
Flag Post

Desktop stuck in diagnostic loop.

HP Recommended
Omen by HP. Model 870-224
Microsoft Windows 10 (64-bit)

Omen by HP Desktop computer

product # Z5M58AA#ABA

Model # 870-224

The PC will start up, but displays a blue screen that says there's a problem and the computer needs to restart. It gives me the option of "reset" or "other options"

If I reset, it just looks back to the same place. So I tried to do a factory reset from the "other options" menu. But now the comp will not start up. It just beeps two slow tones then two fast tones. With the power button blinking the same pattern.  Help me, please!


Level 12
Level 12
6,844 5,362 647 1,375
Message 2 of 2
Flag Post
HP Recommended



Please remove the serial number from your post.


A 2:2 BIOS error code is a problem with the BIOS.


I would try all BIOS recovery steps at this site (Link).


You may have to contact HP Support (Link) if above BIOS recovery options fail.



Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation