cancel
Showing results for 
Search instead for 
Did you mean: 
StephieH
New member
1 0 0 0
Message 1 of 2
6,354
Flag Post

Desktop will not boot up. Showing blue screen and time and date with small monitor on the lower rig

HP Recommended
HP Pavilion p6000 Series

Windows 10 I believe.  I do not know the bit.  HP Pavilion P6000 Series.  A blue screen is showing when booted up.  It shows the date and time and has a small monitor showing on the lower right hand corner.  Every time I attempt to reboot, it goes to the blue screen.  Last night I attempted to do a restore of my computer to an earlier date which was three days ago.  I had loaded a software to try that rearranged my computer's desktop with all of folders.  So I decided to restore the computer to an earlier date.  I let it restore over night.  When I came back to it this morning, it said that the restore was unsuccessful. I did it again today and it said the restore was successful.  Now I am unable to use my computer.  Please help.

Steph2020

1 REPLY 1
WAWood
Level 16
Level 16
32,660 32,560 2,959 7,271
Message 2 of 2
Flag Post
HP Recommended

@StephieH 

Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...

You said you attempted a restore, was this a System Restore? Asking because those basically do little or no good, even when they work.  System Restore is NOT a time machine; instead, when Windows Update applies updates, it saves off the existing Windows system files it is updating, replacing, or deleting.  So, when you run a System Restore, all it does is restore those Windows System files.  It neither saves nor restores your data, settings, or applications.

 

When the Blue Screen shows up, is there any kind of Stop Code on the screen?

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation