Desktop

[NIZEN]

I was downloading the bios and I thought it was downloading some type of virus so I unplugged the power cable from my pc and when I turn back on it started making some beep noises and there was a blue box that said”THE BIOS RECOVERY CANNOT BE FOUND OR THE FILES ARE CORRUPTED and I don’t know what to do now if anyone has some clues that would be great THANKS

[NonSequitur777]

@NIZEN,

Welcome to our HP Community forum!

Yea, this issue occurred because the BIOS update was interrupted, which corrupted the BIOS. Fortunately, HP systems often have BIOS recovery features. Unfortunately, this could have really messed up your system.

Anyway, here’s how you try to fix it:

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Solution 1: Attempt BIOS Auto-Recovery:

1. Fingers crossed.
2. Turn off the PC completely.
3. Press and hold the "Windows" + "B" keys.
4. While holding the keys, press and hold the power button for about 2-3 seconds, then release only the power button while still holding "Windows" + "B."
5. If the recovery process starts, the screen may stay black for a while (i.e. wait!), then an HP BIOS Update screen should appear.
6. Follow the on-screen instructions to restore the BIOS.

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Solution 2: Manually Restore BIOS from a USB Drive:

If Solution 1 fails, you'll need to create a BIOS recovery USB drive:

Step 1: Get the Correct BIOS File

1. Visit HP's official support website.
2. Enter your PC’s model number and download the latest BIOS file.
3. Run the BIOS file on another working PC (it will extract files).
4. Copy the BIOS recovery file (usually named HPBIOS.ROM or similar) to a FAT32-formatted USB drive.

 

Step 2: Perform BIOS Recovery via USB:

1. Insert the USB drive into the affected PC.
2. Repeat "Windows" + "B" recovery steps (as described in Solution 1).
3. If successful, the PC should recognize the USB and restore the BIOS.

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Final Steps:

• If neither solution works, the BIOS chip may be permanently corrupted. In that case, the motherboard may need repair or replacement.
• If the PC is still under warranty, contact HP Support.
• If these steps are a bridge too far for you, so to speak, consider having a local PC repair/service shop do it for you.

Let me know if you need help identifying your PC model or finding the right BIOS file!

Kind Regards,

NonSequitur777