• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-20-2022 04:09 PM - edited ‎07-21-2022 03:47 PM

HP Recommended
Operating System: Microsoft Windows 11

Hello

 

My son recently purchased a new HP Laptop/Notebook running Windows 11 Home. I took a look at the device to see what was happening with respect to the Windows 11 Home BitLocker problems I have been seeing in this forum.

 

The BitLocker problem revolved around suddenly losing access to the device unless the user provided a BitLocker key.

 

Now the forum locks the thread asking for help because the user has no idea what caused the problem and it looks like a password assistance issue. The user has no idea what is happening and is looking for help to no avail.

 

Well, HP seems to be using a new Microsoft option called Device Encryption found in Control Panel. It is similar to BitLocker, which is only available on Windows 11 Pro, but Device Encryption is now available on Windows 11 Home.

 

I directed my son to back up the BitLocker key on USB and hard copy. I wish HP would, if not already implemented, advise all Windows 11 owners where Device Encryption is active to do the same.

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.