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- Disk fell off the holder and into the cd drive inside comput...

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03-09-2018 08:42 PM
I put a disk on the disk drive and thought I had secured it on the flimsy snap holder, but when I pushed the DV drive into the computer, the disk fell off the holder, presumably into the computer itself.,
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03-09-2018 11:33 PM
If you need to remove it then you will need these videos.
HP Pavilion 24-b200 All-in-One Desktop PC series - 2. Service Procedure Videos
https://h20574.www2.hp.com/results.htm?SID=13823536&MEID=7E13B028-42A8-45A3-9BFD-50D0FF577568
Click on Optical Drive.
You may/will need to open the CD.
If you have a jewelers screw driver set it works best.
REO
03-09-2018 11:08 PM
HP Pavilion All-in-One PC 24 - b223w
product #ZsL75AA#ABA
It has no tower; all the computer works are in the screen. The disk drive is a rather wobbly thing that pops out from the side, and you have to secure the disk on a middle plastic "gear." Apparently, I did not have the disk properly attached, and when I pushed the disk door back into the computer, the disk fell out, presumably into the depths of the computer.
I can still run other disks on the computer, so apparently the first disk fell far enough inside that it does not impede the working of the disk drive.
03-09-2018 11:33 PM
If you need to remove it then you will need these videos.
HP Pavilion 24-b200 All-in-One Desktop PC series - 2. Service Procedure Videos
https://h20574.www2.hp.com/results.htm?SID=13823536&MEID=7E13B028-42A8-45A3-9BFD-50D0FF577568
Click on Optical Drive.
You may/will need to open the CD.
If you have a jewelers screw driver set it works best.
REO