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HP Recommended
HP S55 10y
Microsoft Windows 7 (64-bit)

im trying to reimage my desktop but I do not know the BIOS password to change the settings. Someone please HELP! lol

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The instructions to clear the BIOS password for your model are at the link below, under clearing the BIOS settings>clearing the BIOS password. 

 

There is a separate jumper to clear the BIOS password, and the instructions as written should work.

 

http://support.hp.com/us-en/product/HP-Pavilion-Slimline-s5000-Desktop-PC-series/4162194/model/42063...

View solution in original post

5 REPLIES 5
HP Recommended

Your computer:

 

http://support.hp.com/us-en/product/HP-Pavilion-Slimline-s5000-Desktop-PC-series/4162194/model/42063...

 

is a "desktop" computer.  The following steps cannot be performed on most laptops.

 

1. Turn the computer off.

2. Disconnect the AC power.

3. Press the ON/OFF button, to "drain" any possible residual electrical power.

4. Remove the side-panel, to get physical access to the motherboard.

5. Look on the motherboard for a small black (or maybe blue) plastic jumper,

that covers two of the three pins that are in a straight row.

6. Adjacent to those pins, look for labelling like "CMOS" or "RTC reset",

to make sure that you have the correct group of 3 pins.

7. Gently lift that "jumper" from the '1-2' pair of pins, and move it to the '2-3' pair of pins.

8. Wait 10 seconds.

9. Move the jumper back to the '1-2' pair.

10. Replace the side-panel.

11, Reconnect the AC power.

12. Turn the computer on.

13. Press the <blah> key to enter "BIOS SETUP" mode -- the password to prevent this has been removed.

14. Select "Load BIOS defaults".

15. Save & Exit from BIOS Setup.

 

 

HP Recommended

MDKLASSEN, thanks but that did not work. Do i turn the machine on after moving the jumper from its original position? i tried that and i was still prompted for a PW. ANy ideas?

 

thanks,

 

chase

HP Recommended

Hi:

 

The instructions to clear the BIOS password for your model are at the link below, under clearing the BIOS settings>clearing the BIOS password. 

 

There is a separate jumper to clear the BIOS password, and the instructions as written should work.

 

http://support.hp.com/us-en/product/HP-Pavilion-Slimline-s5000-Desktop-PC-series/4162194/model/42063...

HP Recommended

Paul,

youre the man!!

 

it worked. i was not switching the right jumper, thanks again.

 

take care,

 

HP Recommended

You're very welcome.

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