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Trez30
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Message 1 of 2
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Does Carepack HWM onsite cover accidental damage?

HP Recommended
Example: PavHP Pavilion All-in-One - 27-r055seilion 65XX
Microsoft Windows 10 (64-bit)

I purched the HWM onsite care pack but would like to know if it covers accidental damage?

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Trez30

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

This Inhouse Service can be with or without Accidental damage protection depending on which package you purchased

 

But mostly Accidental Damage issues are taken care in the Service Centers since most of the times there might be multiple unknown issues what might arise later on due to the Accidental damage

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

 

KrazyToad
I Am An HP Employee

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