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HP Recommended
HP Pavilion 595-p0074 Desktop PC
Microsoft Windows 11

The SSD failed and I'm hoping to boot off the HDD.

 

Windows 10 is no longer available.

 

The processor seems to support Windows 11.

 

I can't figure out if the motherboard has the required Trusted Platform Module 2.0 and Secure Boot UEFI.

 

Has anybody successfully upgraded this PC to Windows 11? Any pointers you can share? Thx

4 REPLIES 4
HP Recommended

Yes, the PC meets the requirements to install W11 and you can also install W10.

 

You do not need to buy a new operating system because the SSD failed.

 

The Windows product key is encrypted in your PC's BIOS and you can install W10 or W11 for free.

 

Personally, I think you should replace the SSD because it will run much faster than the slow-poke mechanical hard drive.

 

But if you need the PC right away, you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Microsoft Store Apps

 

Since you have to use the utility on another PC, you will need to enter your notebook's product number in the tool's search window in order to proceed to make the recovery media. 

 

Your PC's product number is:  3LA57AA#ABA

 

After you install W10, you can upgrade to W11 by clicking on the blue W11 installation assistant button at the link below (1st option) to upgrade to W11.

 

Download Windows 11 (microsoft.com)

HP Recommended

I’m the owner of this computer. CP and I have been trying to install Windows 10 using a download she got from the web. The install won’t complete; says there’s a missing driver(s). We downloaded all the drivers from HP onto a flash drive and point the installer to it but it doesn’t recognize it (or can’t find the right driver). Any suggestions? CP thinks it might be related to secure boot.

HP Recommended

The only suggestion I can offer would be to do what I recommended the other day.

 

Use the cloud recovery tool to create the recovery drive.

 

That has all of the drivers included in the recovery image.

 

You should be able to install Windows with secure boot enabled.

 

I do it all the time.

HP Recommended

His laptop  is running XP and won’t connect to HP because the browser is obsolete.

 

I use Linux.

 

We don’t have a means to create the recovery disk.

 

I suggested he try running the driver self-extraction EXE on his XP to see if that helps.

 

I’m looking into using WINE to create the recovery disk image but…it’s not Windows, it’s WINE, and doesn’t reproduce a PC environment accurately.

 

thanks for your help. It did get us further along. We just need to find a way past this Windows hurdle. Maybe I can virtualize Windows 11. Never done that before. I did try doing multi-boot and got the same error: it was looking for a driver that I didn’t have for my Ryzen that’s not supported by Windows 11.

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