cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Nicole0412
New member
1 0 0 0
Message 1 of 2
114
Flag Post

Dont't start up

‎01-01-2020 02:39 AM

HP Recommended
Product: 20-c005nd
Operating System: Microsoft Windows 10 (64-bit)

Boot device nor found 

install an operatiegebied systeem in Youri hard drive

 

F2 diagnose Cannon be performer  either

 

smartcheck failed

error ID M4PPVL  91N5G2  GXPQQK. 608V03

productname W3C96EA#ABH

harddrive 1

1 REPLY 1
Lil_Boy_Blue
Level 12
7,692 7,654 332 704
Message 2 of 2
Flag Post

‎01-01-2020 04:39 AM

HP Recommended

Hi

The error message is....

Hard Disk 1 SMART Hard Drive Detects Imminent Failure

 

SO do not use the Hard Drive anymore, replace it.

If there is data on there to extract, use a caddy.

https://www.amazon.com/s?k=hard+drive+caddy&ref=nb_sb_noss_1

 

https://www.microsoft.com/en-us/software-download/windows10

Please ask for step by step help as needed.

 

 

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation