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Nicole0412
New member
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Message 1 of 2
114
Flag Post

Dont't start up

HP Recommended
20-c005nd
Microsoft Windows 10 (64-bit)

Boot device nor found 

install an operatiegebied systeem in Youri hard drive

 

F2 diagnose Cannon be performer  either

 

smartcheck failed

error ID M4PPVL  91N5G2  GXPQQK. 608V03

productname W3C96EA#ABH

harddrive 1

1 REPLY 1
Lil_Boy_Blue
Level 12
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Message 2 of 2
Flag Post
HP Recommended

Hi

The error message is....

Hard Disk 1 SMART Hard Drive Detects Imminent Failure

 

SO do not use the Hard Drive anymore, replace it.

If there is data on there to extract, use a caddy.

https://www.amazon.com/s?k=hard+drive+caddy&ref=nb_sb_noss_1

 

https://www.microsoft.com/en-us/software-download/windows10

Please ask for step by step help as needed.

 

 

 

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