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HP Recommended
Pavilion 500
Microsoft Windows 10 (64-bit)
My pc came with windows 8.1 and it was upgraded to windows 10. I want to downgrade to back to windows 8.1. I tried to do a system restore but 8.1 is no longer on there. If I get a recovery disk will the product key that is on my pc work for it?
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

> If I get a recovery disk, will the product key that is on my PC work for it? 

 

Yes, if you obtain a "genuine" System Recovery Set from HP, it will work.

Additionally, it probably will recognize your HP motherboard, and NOT ask you for a product-key.

 

P.S. End of "mainstream" support for Windows 8 is January 9, 2018.

This means that if you report a problem with Windows 8 before that date, Microsoft will fix it.

 

Also, end of "extended" support for Windows 8 is January 10, 2023.

After that date, Microsoft will no longer issue security-updates for Windows 8/8.1 -- you will need to re-install Windows 10, to keep your computer "safe". 

 

Fortunately, since you are now running Windows 10, you have a "digital entitlement" to reinstall Windows 10, at any time, at no cost to you.

 

View solution in original post

1 REPLY 1
HP Recommended

> If I get a recovery disk, will the product key that is on my PC work for it? 

 

Yes, if you obtain a "genuine" System Recovery Set from HP, it will work.

Additionally, it probably will recognize your HP motherboard, and NOT ask you for a product-key.

 

P.S. End of "mainstream" support for Windows 8 is January 9, 2018.

This means that if you report a problem with Windows 8 before that date, Microsoft will fix it.

 

Also, end of "extended" support for Windows 8 is January 10, 2023.

After that date, Microsoft will no longer issue security-updates for Windows 8/8.1 -- you will need to re-install Windows 10, to keep your computer "safe". 

 

Fortunately, since you are now running Windows 10, you have a "digital entitlement" to reinstall Windows 10, at any time, at no cost to you.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.