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HP Recommended
HP Envy 17 GOU21AV
Microsoft Windows 7 (64-bit)

So my hard drive died on me which caused me to downgrade my OS to windows 7. I can't for the life of me find the driver updates that are compatible. Once Im able to get back online Im sure I can find a program to help with the rest of the drivers. Any help would be greatly appreciated!

 

HP Envy 17 - model: 17t-k100  P/N: GOU21AV

 

Ethernet Controller
PCI\VEN_10EC&DEV_8168&SUBSYS_2291103C&REV_10

 

Network Controller
PCI\VEN_14E4&DEV_4365&SUBSYS_2230103C&REV_01

 

PCI Simple Communications Controller
PCI\VEN_8086&DEV_8C3A&SUBSYS_2291103C&REV_04

 

SM Bus Controller
PCI\VEN_8086&DEV_8C22&SUBSYS_2291103C&REV_05

 

Universal Serial Bus (USB) Controller
PCI\VEN_8086&DEV_8C31&SUBSYS_2291103C&REV_05

 

Plus three unknown devices with hardware id's as follows:
USB\VID_138A&PID_0050&REV_0060
ACPI\INT33A0
ACPI\HPQ6007

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ShawnATX wrote:

... The LAN link is not working.


Hi,

 

Please try the following link

 

    http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_104622_1&swEnvOid=4063

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

5 REPLIES 5
HP Recommended

@ShawnATX

 

Windows 7 should be able to find drivers for you after few updates. Please try the following 3 first then reboot

 

  http://ftp.hp.com/pub/softpaq/sp62501-63000/sp62860.exe

  ftp://ftp.hp.com/pub/softpaq/sp68001-68500/sp68479.exe

  http://ftp.hp.com/pub/softpaq/sp62501-63000/sp62862.exe

 

after that try

 

   http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64531.exe  (LAN)

   http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66403.exe (wireless)

  

   http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5229456&swItemId=ob_112146_1&swEnvOid=109...

   ftp://15.201.49.136/pub/softpaq/sp58501-59000/sp58809.exe   

   http://ftp.hp.com/pub/softpaq/sp61001-61500/sp61291.exe

 

Regards.

Note: You can install LAN and wireless first then connect to internet to run updates
  

 

 

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@banhien

 

I installed the first 3 then rebooted.

 

The LAN link is not working.

 

I installed the wireless and am restarting now.

 

I will continue the updates and let you know how it goes. Thank you for your help!

HP Recommended

@ShawnATX wrote:

... The LAN link is not working.


Hi,

 

Please try the following link

 

    http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_104622_1&swEnvOid=4063

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

The problem with my wireless hardware is still troubling me. The update did not work. Here is the hardware Id for my network controller if someone could please help.

 

Network Controller:

PCI\VEN_14E4&DEV_4365&SUBSYS_2230103C&REV_01

 

Also have an unknown device that needs a driver.

 

Unknown device:

USB\VID_138A&PID_0050&REV_0060

 

 

Thanks for your help!! Need any other info from me just let me know.

HP Recommended

So my problem was the wireless capabilities were turned off via keyboard, not the driver. lol.

 

Problem Solved!

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