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HP Recommended
HP EliteDesk 800 G4 TWR (4KX45EA)
Microsoft Windows 10 (64-bit)

Hello

I have trouble finding the right driver for my "UCM-UCSI ACPI-Device" in my EliteDesk 800 G4 TWR. Hardware ID is ACPI\VEN_USB&DEV_C000. I already installed all the drivers from the HP Website and also checked missing drivers with HP Support Assistant, but it also found nothing. Do you guys know which driver i need?

Regards,
Kevin

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

UPDATE: Mainboard had a defect, it did not recognise the "mini USB C card" properly. We exchanged the Board and now it is working perfectly.

Thanks

View solution in original post

1 REPLY 1
HP Recommended

UPDATE: Mainboard had a defect, it did not recognise the "mini USB C card" properly. We exchanged the Board and now it is working perfectly.

Thanks

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