• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion Gaming - 15-ec0100ax
Microsoft Windows 10 (64-bit)

Hi!
I was getting a warning on my desktop icon in device manager.
When I checked the properties, it shows unknown device and drivers are not installed.
And it's hardware ID is root\ScpVBus.

So, please help me resolve this issue.

1 REPLY 1
HP Recommended

Hi @Kathir8kavin  

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

May I know on which driver are you getting this error?

 

I would suggest you please use the link below and update all the drivers. Once done, let me know the outcome of it: https://support.hp.com/in-en/drivers 

 

Along with that, please run a hardware scan and let me know how it goes: https://support.hp.com/us-en/document/ish_2854458-2733239-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.