-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Drivers for HP COMPAQ

Create an account on the HP Community to personalize your profile and ask a question
09-11-2017 10:39 AM
Hi , Today i got my hands on HP Comapq computer (no model, that is the only thing that is saying on case) so i have installed brand new windows, but now i have problems finding the drivers for motherboard i am missing drivers for "Ethernet controller" "PCI Serial Port" "PCI Simple communications controller" "SM bus controller" and "USB controller" the only thing that is saying on board is this number AS#656941-001, can any one help me finding drivers for WIN7 32 Bit ?
Solved! Go to Solution.
Accepted Solutions
09-11-2017 11:09 AM - edited 09-11-2017 11:14 AM
Hi:
You can find the model number in the system information screen in the BIOS.
From the part number you posted, it is an HP 8300 Elite CMT business desktop PC.
Here is the support page for that model...
https://support.hp.com/us-en/product/hp-compaq-elite-8300-convertible-minitower-pc/5232845/drivers
Specifically, you need these drivers for the device names you posted...
SM bus controller. Install this driver first and restart the PC.
This package installs Intel Chipset support on the supported desktop models and operating systems. This package contains the chipset support that was supplied with the customer image for the supported platforms.
http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57137.exe
Ethernet controller:
This package contains the Intel PRO/1000 Driver for the supported desktop models and operating systems.
http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58925.exe
PCI Serial Port & PCI Simple communications controller:
This package contains the Intel Active Management Technology (AMT), including the Active Client Manager Host Embedded Controller Interface (HECI) device driver, and the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for the supported desktop models and operating systems.
http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67118.exe
USB Controller:
This package provides the Intel USB 3.0 Driver for the supported models running a supported operating system.
09-11-2017 11:09 AM - edited 09-11-2017 11:14 AM
Hi:
You can find the model number in the system information screen in the BIOS.
From the part number you posted, it is an HP 8300 Elite CMT business desktop PC.
Here is the support page for that model...
https://support.hp.com/us-en/product/hp-compaq-elite-8300-convertible-minitower-pc/5232845/drivers
Specifically, you need these drivers for the device names you posted...
SM bus controller. Install this driver first and restart the PC.
This package installs Intel Chipset support on the supported desktop models and operating systems. This package contains the chipset support that was supplied with the customer image for the supported platforms.
http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57137.exe
Ethernet controller:
This package contains the Intel PRO/1000 Driver for the supported desktop models and operating systems.
http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58925.exe
PCI Serial Port & PCI Simple communications controller:
This package contains the Intel Active Management Technology (AMT), including the Active Client Manager Host Embedded Controller Interface (HECI) device driver, and the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for the supported desktop models and operating systems.
http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67118.exe
USB Controller:
This package provides the Intel USB 3.0 Driver for the supported models running a supported operating system.