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HP Recommended
Envy h8-1534
Microsoft Windows 7 (64-bit)

PC crashed. Loaded Windows 7 on it but I cannot for the life of me find the Bluetooth and USB controller drivers for any version of Windows besides Windows 8 or 8.1 on this site (or anywhere really).

This is a desktop unit, not tablet. Windows 8 and 8.1 isn't even an option any more. These are common device drivers. There has to be drivers for these someplace.

HP warns about going to 3rd party sites for drivers, but without any support from HP its getting temping so I hope I don't get malware I pass around.

Anyone know where I can get these drivers please?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Doggone it!

 

OK, I cross referenced the motherboard your PC has with other models that have W7, drivers and came up with this one.

 

I was under the wrong impression that since your PC has an AMD processor and chipset, that it uses the AMD USB3 drivers.

 

But if you look at the driver section for this model that has the same motherboard, it indicates it has the Texas Instruments USB controller.

 

So...you should be able to use all of the W7 drivers and software from this model on yours, except the BIOS and firmware files.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-hpe-h8-1200-desktop-pc-series/5187019/m...

 

Hopefully, this will finally take care of this nagging issue.

View solution in original post

7 REPLIES 7
HP Recommended

Hi:

 

According to the parts list below, your PC has a Ralink RT3290 wifi/bluetooth adapter.

 

http://partsurfer.hp.com/Search.aspx?searchText=H2N64AA

 

Here are the links to the wifi and bluetooth drivers you need for that model wifi adapter...

 

This package contains the driver installation package for the Ralink wireless LAN Controllers in the supported models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71421.exe

 

This package contains the driver installation package for the MediaTek/Ralink Bluetooth in the supported models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp70501-71000/sp70570.exe

 

USB:  Download and install the amd chipset driver and restart the PC.

 

You want the 1st file listed on the webpage...

 

https://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064

 

 

 

HP Recommended

I insalled all of these and everything is great *except* the USB controller. The AMD Chipset references a USB 1.0 filter or something and its installed the but the yellow exclaimation mark is still there for the USB Controller.


So thank you very much for the help so far. Got any advice for the last missing driver: "Universal Serial Bus (USB) Controller"?

HP Recommended

You're very welcome.

 

I'm surprised the AMD chipset driver didn't take care of the entire USB 3 driver problem.

 

Try this pair of drivers...USB 3 first, then the USB filter driver.

 

Restart the PC after installing the drivers.

 

This package provides the AMD USB 3.0 Host Controller Driver for the supported models and operating systems. The driver enables USB 3.0 devices.

 

https://ftp.hp.com/pub/softpaq/sp68501-69000/sp68651.exe

 

AMD USB Filter Driver is a USB upper-class filter driver for the AMD chipsets. The AMD USB Filter Driver provides power management and performance optimizations on supported models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp66001-66500/sp66406.exe

 

Hopefully, those will do the trick.

HP Recommended

Sorry Paul. They  all seem to install - no errors come back. But after the reboots I still have the yellow ! in Device Mangler.

I went back and re-did it all in case too... 😞

HP Recommended

Doggone it!

 

OK, I cross referenced the motherboard your PC has with other models that have W7, drivers and came up with this one.

 

I was under the wrong impression that since your PC has an AMD processor and chipset, that it uses the AMD USB3 drivers.

 

But if you look at the driver section for this model that has the same motherboard, it indicates it has the Texas Instruments USB controller.

 

So...you should be able to use all of the W7 drivers and software from this model on yours, except the BIOS and firmware files.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-hpe-h8-1200-desktop-pc-series/5187019/m...

 

Hopefully, this will finally take care of this nagging issue.

HP Recommended
Spoiler
Bingo! That was it!

Thanks a bunch! You'r a lifesaver!
HP Recommended

Anytime.

 

Glad to have been of assistance.

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