• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-08-2020 02:33 AM

HP Recommended
Product: HP Pavilion Vision (# ?)
Operating System: Microsoft Windows 10 (64-bit)

I downloaded a file from Microsoft's Create Windows 10 Installation Media, that is supposed to help re-set Windows which is not starting up.

 

Up until a few moments ago, the progress was excellent until I was prompted for signed Drivers in order to finish the installation. I don't have the Drivers. My backup--Aomei (not so good)--seems to not have such files. Where can I get

Drivers that will work for my PC?

 

Advance thanks,

 

 

1 REPLY 1

‎08-08-2020 09:36 AM

HP Recommended

Asking for drivers is often a sign that the media backup is bad.

 

Did you create the backup with a different computer? If so you'll need to make sure to uncheck the "Use the recomended options for this PC" box, and make sure to choose the correct architecture (64-bit or 32-bit) for the PC it will be installed on.

 

Can't help you with drivers for the PC without the model number, but you are likely better off using the creation tool again.

 

Did you try running recovery from the hard drive?

*Just a community member, not an HP employee.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.