• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP All-in-One Desktop PC 27-cr0000a (70Y15AV)
Microsoft Windows 11

I have just bought a new Desktop and loaded my data from the old pc onto the new one. The thing is I remember seeing something that asked which old pc did I want to get old data from and I clicked on my old pc. But now I think they may have been downloaded to the new pc twice. But I don't know if I can find Duplicate files and folders without going through every picture I have and go through all the folders I have. The reason I ask is because I have brought everything over to my new pc the Cloud is saying my storage is full. Anybody know if there are any shortcuts I could use to find duplicates, please.

1 REPLY 1
HP Recommended

@JM_21- 

 

Welcome to the HP support community.

 

I understand that you want assistance in transferring data from the old PC to the new PC, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.