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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Duplicate files and folders

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08-17-2023 01:52 PM
I have just bought a new Desktop and loaded my data from the old pc onto the new one. The thing is I remember seeing something that asked which old pc did I want to get old data from and I clicked on my old pc. But now I think they may have been downloaded to the new pc twice. But I don't know if I can find Duplicate files and folders without going through every picture I have and go through all the folders I have. The reason I ask is because I have brought everything over to my new pc the Cloud is saying my storage is full. Anybody know if there are any shortcuts I could use to find duplicates, please.
08-20-2023 09:26 AM
Welcome to the HP support community.
I understand that you want assistance in transferring data from the old PC to the new PC, I am glad to assist you.
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee