ENVY23 HP Desktop is giving issues for windows 8.1 update. Every time, I need to boot

[VEDANTAM]

ENVY23 HP Desktop is giving issues for windows 8.1 update. Every time, I need to boot

[zoey7886]

@VEDANTAM, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP Envy 23! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I understand how frustrating it must be to deal with this update issue every time you boot up your HP ENVY 23. Let's try to get this sorted out!

To get a better idea of what’s happening, could you share a few details?

1. Are you seeing any specific error messages when the update fails?
2. Does the update seem to install but revert after a restart, or does it not install at all?
3. Have you made any recent hardware or software changes before this started happening?

In the meantime, here are a few steps you can try:

1. Run Windows Update Troubleshooter – This built-in tool can detect and fix common update issues.
2. Check for Disk Space – Windows updates require free space; try clearing unnecessary files.
3. Perform a Clean Boot – This helps rule out any third-party software conflicts.
4. Manually Install the Update – You can download the update directly from the Microsoft Update Catalog.

Let me know what you find, and we’ll take it from there! 😊  

Take care, and have an amazing day!  

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Regards,