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Shazza_V
Level 1
3 2 1 0
Message 1 of 3
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Solved!

ETD getSMART.exe

HP Recommended
HP Elitebook 8440p
Microsoft Windows 10 (32-bit)

I have recently started getting error messages because my laptop has run out of drive space. This was a shock as I have a 297g hard drive and don't use my laptop for games. I removed all personal files, pictures and music after saving them on a usb stick. However things just got worse. The only thing I have noticed that gives me cause for concern is that I have several messages from Windows security  - "Controlled folder access  blocked changes to my computer's memory and controlled files by the program ETD_GetSMART.exe"

 

It is a bit of a coincidence that these messages are reporting this at the same time as my memory/drive space is being eaten away.

 

Any help would be greatly appreciated

 

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Shazza_V
Author
Level 1
3 2 1 0
Message 3 of 3
Flag Post
HP Recommended

So. It seems Mcafee plants huge text files on the hard drive, assumingly when you try to cancel the subscription and uninstall their products. I had to go to a techie in the end as couldn't find what was wrong for love nor money. As soon as I gained any space it was eaten up again. I had remote assistance with help to identify  the problem and within a few minutes he uncovered two massive text files that were logging god knows what. They were deleted along with any other remaining Mcafee programs/products and my laptop is now fine. Lesson learned - Steer well clear of Mcafee !!

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itsmyname
Level 9
3,706 3,661 145 448
Message 2 of 3
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HP Recommended

Have you launched the "Disk Cleanup" app? It will identify files & folders that can be safely deleted.

 

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Shazza_V
Author
Level 1
3 2 1 0
Message 3 of 3
Flag Post
HP Recommended

So. It seems Mcafee plants huge text files on the hard drive, assumingly when you try to cancel the subscription and uninstall their products. I had to go to a techie in the end as couldn't find what was wrong for love nor money. As soon as I gained any space it was eaten up again. I had remote assistance with help to identify  the problem and within a few minutes he uncovered two massive text files that were logging god knows what. They were deleted along with any other remaining Mcafee programs/products and my laptop is now fine. Lesson learned - Steer well clear of Mcafee !!

Was this reply helpful? Yes No
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