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- EXTERNAL MONITOR: NO INPUT SIGNAL

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04-27-2023 03:28 AM
I bought an HP V22e to use an external monitor with an iMac 2011. The iMac has worked with an external monitor before now. The iMac can see the monitor, but the HP says consistently no input signal. I've restarted several times, unplugged and replugged, tried a different cable (I'm using the one that came with the monitor).
It's a refurbished model, Nov 2021.
Any tips welcomed.
iMac runs High Sierra 10.13.6
04-30-2023 02:53 PM
Hi @rhvg,
Welcome to the HP Support Community.
As you have already tried the troubleshooting steps, this could be a hardware issue with the unit and may need repair.
I have sent you a private message with the required information to talk to HP Support.
In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link