• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-26-2020 03:13 PM

HP Recommended
Product: Envy
Operating System: Microsoft Windows 10 (64-bit)

I am not able to send out emails all of a sudden using the Windows mail app.  I read a help answer to change the browser from Edge, so I changed it to Firefox.  However, I still can't send emails and they completely disappear.  Can you advise?  Thank you!

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-26-2020 06:22 PM

HP Recommended

@LynnR65 

Are you able to still receive emails, but just not send them?

 

If so, this is a problem with your email server settings -- and for those, you would have to contact your email provider and see what settings the require for the email app you are using.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎06-26-2020 06:22 PM

HP Recommended

@LynnR65 

Are you able to still receive emails, but just not send them?

 

If so, this is a problem with your email server settings -- and for those, you would have to contact your email provider and see what settings the require for the email app you are using.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎06-28-2020 12:42 PM

HP Recommended

Hello!  I forgot I had to restart my computer to set it.  Thanks!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.