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‎06-26-2020 03:13 PM

HP Recommended
Product: Envy
Operating System: Microsoft Windows 10 (64-bit)

I am not able to send out emails all of a sudden using the Windows mail app.  I read a help answer to change the browser from Edge, so I changed it to Firefox.  However, I still can't send emails and they completely disappear.  Can you advise?  Thank you!

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-26-2020 06:22 PM

HP Recommended

@LynnR65 

Are you able to still receive emails, but just not send them?

 

If so, this is a problem with your email server settings -- and for those, you would have to contact your email provider and see what settings the require for the email app you are using.



I am a volunteer and I do not work for, nor represent, HP

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2 REPLIES 2

‎06-26-2020 06:22 PM

HP Recommended

@LynnR65 

Are you able to still receive emails, but just not send them?

 

If so, this is a problem with your email server settings -- and for those, you would have to contact your email provider and see what settings the require for the email app you are using.



I am a volunteer and I do not work for, nor represent, HP
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‎06-28-2020 12:42 PM

HP Recommended

Hello!  I forgot I had to restart my computer to set it.  Thanks!

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