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LynnR65
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Solved!

Emails not sending on Windows 10 using mail app

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Microsoft Windows 10 (64-bit)

I am not able to send out emails all of a sudden using the Windows mail app.  I read a help answer to change the browser from Edge, so I changed it to Firefox.  However, I still can't send emails and they completely disappear.  Can you advise?  Thank you!

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WAWood
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@LynnR65 

Are you able to still receive emails, but just not send them?

 

If so, this is a problem with your email server settings -- and for those, you would have to contact your email provider and see what settings the require for the email app you are using.

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***Please mark Accept As Solution if my post solved your problem***

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WAWood
Level 16
Level 16
32,696 32,596 2,965 7,280
Message 2 of 3
Flag Post
HP Recommended

@LynnR65 

Are you able to still receive emails, but just not send them?

 

If so, this is a problem with your email server settings -- and for those, you would have to contact your email provider and see what settings the require for the email app you are using.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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LynnR65
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Hello!  I forgot I had to restart my computer to set it.  Thanks!

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