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- Error 0130-ABA-ABL

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01-17-2020 03:06 PM - edited 01-17-2020 03:08 PM
My hard drive on my desktop die and I replaced it with a new drive. I had to order the HP Recovery Media from HP and it only gave me the option for windows 10 64 bit for my computer; so I order as per HP. HP told me that it came with windows 7, but it was end of life and that is why windows 10 64 bit is listed.
When I got the HP Recover Media (windows 10 64 bit) usb key and went to run it on my desktop (after replacing the drive with the new one) it failed and I got the following error message:
Get this message
This computer is not supported by the System Recovery Media
You will not be able to recover this system with these Media.
Error:
0130-ABA-ABL
01-17-2020 07:34 PM - edited 01-17-2020 07:36 PM
Greetings,
Welcome to the forum.
I am not a HP employee.
I only see Windows 10 as the factory operating system.
The HP recovery media should work.
Did you change any hardware?
Only connect a mouse, keyboard, and monitor when running HP recovery media.
Regards
01-19-2020 04:45 AM
Hi DerrickAA,
I would think the HP recovery media you have received from HP may be incompatible.
The same capacity replacement HDD (2TB) and only a mouse, keyboard, and monitor connected to the PC when doing a factory recovery should result in success.
Contact HP Support about this (Link).
You can install Windows 10 Home by downloading the media creation tool to a different PC (Link). Create the media. Then boot to the media on your PC to install Windows.
Do a custom installation. Your new HDD should only show unallocated space. Install W10 in the unallocated space.
Select "I don't have a product key" when prompted for this key.
You can get some additional HP software on a "as needed basis" at this site (Link).
Regards