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‎03-22-2020 05:20 PM

HP Recommended
Product: Pavilion 590
Operating System: Microsoft Windows 10 (64-bit)

Helping friend with Pav 590 error 

0xc000000d

 

W10 usb install flash will not repair. I see online suggestions for a series of mbr repairs.

 

bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd

 

Not sure if I should go through this or reinstall windows.  I tried fixmbr and failed at fixboot access denied. I see tutorial on bypassing access issue. Is this the way to go?

1 REPLY 1

‎03-25-2020 03:33 AM

HP Recommended

@Ocoee1,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is not booting to Windows and you are getting BCD error.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can try the steps you have listed and check. However, I recommend you perform a system restore back to the date when the computer was working fine.

 

Follow the steps in the below article to perform a system restore.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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