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‎12-29-2020 06:13 PM

HP Recommended
Product: Example: HP Pavilion 6530Pavilion Desktop 590 - p0xxx
Operating System: Microsoft Windows 10 (64-bit)

When I turn on the computer it says, "Preparing Automatic Repair." It then changes screens to a message that Your PC Device needs to be repaired. The error code (0xc0000225  File:\windows\system32\winload.efi 

All tests passed.

Any suggestions?

1 person had the same question
1 REPLY 1

‎12-30-2020 02:18 AM - edited ‎12-30-2020 02:28 AM

HP Recommended

Hi,

 

This forum thread (Link) might help.  All things equal, your problem; assuming you have no hardware issues, suggests you have Windows Registry corruption or messed up boot files. Some event caused the problem.

 

You may have to connect the operating system HDD or SSD to a different PC to back up user files and then reinstall the operating system.

 

You may be able to purchase HP factory image disks using the full product number at your PC's HP Support site or you can install W10 using Microsoft installation media found at this (Link). This installation media can also be used to attempt a repair before doing a clean W10 installation.

 

Regards

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