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‎04-13-2024 03:32 PM

HP Recommended
Product: OMEN 25L Desktop - GT12-0235se

Hi Guys,   Getting 2 different Errors

 

Preface this by saying:

I had some issues so I did a Windows re-install and after when the Sign-in screen came up I received the first error.

 

The Main error is on my sign-on page after start-up I get the message " The User Profile Service failed to sign in. The user profile cannot be loaded.

 

The second error I received after doing some digging around was: Error Code 0xc0000225.

 

Thx for any Help in advance....

ElectricEddie

 

 

Category:
1 REPLY 1

‎04-13-2024 04:59 PM

HP Recommended

Hi @ElectricEddie 

 

Welcome to the HP Forum.

 

Seeing weird errors after doing a clean Windows install could point to a hardware problem.

 

Both errors point to corrupted system files which should not be happening after doing a clean Windows install.

 

Check your PC's hardware as follows:

Start the PC. Repeatedly tap the "ESC" key.

Select "F2". Run system and component tests. Run extensive tests.

 

Regards

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