Error Hard Disk 3F0

[Fritzounet]

Hello, when I start my HP laptop, I encounter the following error message:

"Boot Device Not Found [...] Hard disk (3F0)".

I disassembled the PC and checked the hard drive which is ok.
I did a BIOS update using keyboard shortcuts and a USB stick.

Unfortunately the problem remains the same.

The Hard Drive test gives the following Failure ID: U30E62-9SSC6P-XD7XHF-609X03.

What should I do?

THANKS

[banhien]

@Fritzounet 

Please use the following Guide

                   HP PCs - Hard disk 3F0 boot device not found error

Regards.

[Fritzounet]

Hello, as written in my previous message, I have already tested the options you offer me.

That's why I come here. My hard drive has no physical faults, I updated the BIOS and despite everything I am stuck on error 3F0 and the failure ID: U30E62-9SSC6P-XD7XHF-609X03.

I do not know what to do. If my hard drive is permanently broken, I will buy a new one, but how will I recover the data that is on the old one?

[Fritzounet]

Hello, in the HP support document it says to come here to fill in the hard drive test failure number so that someone can support us.

On my PC I get the following number: U30E62-9SSC6P-XD7XHF-609X03

What does this mean?

[Raj_05]

Hi @Fritzounet,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The "Boot Device Not Found" error with Hard Disk 3F0 on your HP Laptop indicates that the system cannot find a valid bootable device, usually pointing to issues with the hard drive, its connection, or the boot order in the BIOS. Given that you've already updated the BIOS and tested the hard drive, here are some additional steps you can take.

Check BIOS Settings

• Boot Order: Ensure that the hard drive is listed first in the boot order.
• Legacy Support: If your laptop is configured for UEFI, try enabling or disabling Legacy Support to see if it affects the boot process.
• Secure Boot: Try disabling Secure Boot temporarily to see if it resolves the issue.

Re-seat the Hard Drive

• Even if the hard drive appears physically fine, ensure it is properly seated. Disconnect and reconnect the hard drive to ensure a solid connection.
• Check the SATA and power cables for any visible damage or looseness.

Run a Full Hard Drive Diagnostic

• Since the initial hard drive test returned a failure ID (U30E62-9SSC6P-XD7XHF-609X03), this suggests there might be a problem with the hard drive. You can run a more thorough test using the HP PC Hardware Diagnostics tool.
• If the test indicates a failure, it’s possible the hard drive is failing and may need to be replaced.

Try Booting from an External Source

• Use a Windows installation USB or a Linux live USB to see if the laptop can boot from an external source. This can help determine if the issue is with the hard drive or the system itself.

Check for Data Backup

• Before attempting more invasive repairs or replacements, consider backing up your data using an external enclosure or a different computer if the drive is still accessible.

Replace the Hard Drive

• If the diagnostics confirm that the hard drive is faulty, replacing it with a new drive may be necessary. After replacing, you will need to reinstall the operating system.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support