Solved: Error Messages when using HP Support Assis. - HP Support Community

Jack255 · ‎02-10-2022

I keep getting this error message every time I run the hp support assitant and optimize your performance.

The insrtuction at 0x00000000558CA51E referenced memory at 0x0000000000000000. The memory could not written. Does anyone know how I can fix this.

Thank You,

John Hardman

Prométhée · ‎02-11-2022

I did a test yesterday, no problem, I just unchecked, check the system files
I had a request, normal since the browser was open, which I refused, but it worked well
Tried, to give it a try, ticking, just one case, at a time
But this can be done with many very efficient software, like Ccleaner for example, if he doesn't want to know anything

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

Prométhée · ‎02-10-2022

hi

ok, but, when exactly, which options, checked?

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Jack255 · ‎02-10-2022

I checked empty recycle bin, clean web browsers history cookies and cache, disable search indexing and enable storage sense. It seems to happen during the cleaning of the browser's.

Prométhée · ‎02-11-2022

I did a test yesterday, no problem, I just unchecked, check the system files
I had a request, normal since the browser was open, which I refused, but it worked well
Tried, to give it a try, ticking, just one case, at a time
But this can be done with many very efficient software, like Ccleaner for example, if he doesn't want to know anything

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Error Messages when using HP Support Assis.

Create an account on the HP Community to personalize your profile and ask a question