-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Re: Error Messages when using HP Support Assis.

Create an account on the HP Community to personalize your profile and ask a question
02-10-2022 11:02 AM
I keep getting this error message every time I run the hp support assitant and optimize your performance.
The insrtuction at 0x00000000558CA51E referenced memory at 0x0000000000000000. The memory could not written. Does anyone know how I can fix this.
Thank You,
John Hardman
Solved! Go to Solution.
Accepted Solutions
02-11-2022 04:41 AM
I did a test yesterday, no problem, I just unchecked, check the system files
I had a request, normal since the browser was open, which I refused, but it worked well
Tried, to give it a try, ticking, just one case, at a time
But this can be done with many very efficient software, like Ccleaner for example, if he doesn't want to know anything
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
02-10-2022 11:17 AM
hi
ok, but, when exactly, which options, checked?
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
02-11-2022 04:41 AM
I did a test yesterday, no problem, I just unchecked, check the system files
I had a request, normal since the browser was open, which I refused, but it worked well
Tried, to give it a try, ticking, just one case, at a time
But this can be done with many very efficient software, like Ccleaner for example, if he doesn't want to know anything
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------