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‎05-07-2020 12:04 AM

HP Recommended
Product: Hp 15q-by002ax
Operating System: Microsoft Windows 10 (64-bit)

Error Safe os when installing latest windows 10 1909 update. I tried all available steps online. Like scanning my pc and turning off all available drivers. Updated them to latest and also updated bios. But same error is coming again and again.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-14-2020 06:19 PM

HP Recommended

@Arkapil,

 

I reviewed your post and I understand that you are facing issues updating the Windows to the latest version.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you run the Windows update troubleshooter and it will automatically find and fix the Windows update related issues.

 

Here is how it is done.

 

Select Start > Settings > Update & Security > Troubleshoot, then select Windows Update under Get up and running, and then select Run the troubleshooter.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

 

 

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-14-2020 06:19 PM

HP Recommended

@Arkapil,

 

I reviewed your post and I understand that you are facing issues updating the Windows to the latest version.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you run the Windows update troubleshooter and it will automatically find and fix the Windows update related issues.

 

Here is how it is done.

 

Select Start > Settings > Update & Security > Troubleshoot, then select Windows Update under Get up and running, and then select Run the troubleshooter.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

 

 

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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