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Locked

‎03-08-2019 06:12 PM

HP Recommended
Product: Hp Envy

I was on tablet mode and tried to go back to computer mode when my keyboard wasn’t working with my screen, I decided to reset my computer when I was vistuted by 

Recovery 

Error code 0x00000e9 

press enter to retry 

f1 to enter recovery environment 

g8 for start up settings 

press Esc for UEFI firmware settings 

 

ENTER AND F8 WONT WORK 

i tried multiple times and it won’t do anything 

I have no idea what to do next

Tags (2)
1 person had the same question
1 REPLY 1

‎03-09-2019 01:51 AM

HP Recommended

Hi
Make, Model and OS please.
SKU: if possible
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

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