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VicT98
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Message 1 of 2
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Error code 45

HP Recommended
spectre 360
Microsoft Windows 10 (64-bit)

Out of nowhere my webcam is not working. After following multiple threads to get to the device manager and finding my webcams, I found this ungodly message stating that my webcam was not connected. Per previous threads I have updated all drivers in relation, restarted the computer, changed the "what the power buttons do" option and still have no victory to report. Can anyone help me with this?

1 REPLY 1
Riddle_Decipher
HP Support Agent
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Message 2 of 2
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@VicT98 Greetings from the HP Community!

You might need to uninstall the webcam driver.

To do this, open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on Uninstall Device button.

Restart your computer and then open Device Manager again and click on Action > Scan for hardware changes. (this would automatically reinstall the best drivers for it)

 

Once done, I suggest you install all the latest pending Windows updates as below and check if it helps.

  1. Go to “settings” and click on “update and security”.
  2. Under tab “Windows update”, click on the icon “check for updates”.
  3. Then once you find the pending updates install it and check.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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