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Edward_Zero Student
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Error code screen and more...

HP Pavilion p6-2143w Desktop PC
Microsoft Windows 10 (64-bit)

First time the blue screen error appeared I contacted HP, was told it was a Windows 10 problem and to contact them.
Contacted Microsoft Windows and was told it was a HP Problem (computer incompatibilities between the new drive and motherboard).

I'm seriously so fed up with trying to make my computer run that I have pretty much exhausted all things I could think of...including looking on YouTube.

I have had my computer for a while now. It's pretty old but still works rather great! Until, the drive started to die. So, I replaced it. No big deal, we've had HP computers before where the drive went out and all we did was get a new one and it worked great again. But this time not so much. I added the drive, added Windows 10, and thought perfect! This is great! I got my computer back and I'm extremely happy to still keep my original computer. But it was short lived when the blue screen showed up that there was an error. I some how was able to use the USB drive that had Windows 10 on it to fix it. Yay! Right? Well, not so much. I went to watch Netflix and boom another Error screen. Okay, no problem, I know how to fix this already. Restarted the computer with the Flash Drive, went through the steps, and voila, back to normal...granted everything was erased but there wasn't that much on there anyway and it didn't need to be saved. So I worked on different things that night, shut the computer off, and headed to bed. Got up and was ready to work on some art and noticed the Activation Watermark was there. Which was odd because before it wasn't. So I clicked on it and boom again blue Error Screen.

I would list all the errors that came up every time I turned on the computer would make one's head spin. But the common one that seems to come up is 0xc0000225. I've searched up info and ways to fix this. But now the computer won't read the USB drive at all and all the other ways I did to fix it before won't work. I really am all out of ideas and welcome anything that might help!

Thank you,

Edward Zero

Also, I have no way to show pictures or screenshots of the computer with the errors.

HP Support Agent
HP Support Agent
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Flag Post
HP Recommended

Error code screen and more...

Hi @Edward_Zero


Welcome to the HP Support Community. 


I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).


Thank you for visiting the HP Support Community. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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