Expired Warranty and bad performance

[DiggerL]

HP All-in-One 24-cb0007a Bundle All-in-One PC (6P7H2PA)

I recently purchased this AIO as a replacement for my ageing 2011 Imac. 

Problem 1.  Warranty says it has expired before I purchased it...... Can't identify who to contact regarding this.

Problem 2. This computer is rediculously slow.  Response to the  mouse is unreliable. When typing the letters appear to be at a baud rate of 10..... The machine locks up and does not allow access.

Have I got a lemon or is there a basic problem. 

[Irfan_06]

Hi @DiggerL,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop.

Kindly refer to the steps on this link and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support