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07-06-2023 11:04 PM
I am an American ex-pat living in Cabo San Lucas. BCS, Mexico. I bought an HP All in One desktop at Costco down here that stalls and starts and is slow, so I did an Extensive Systems Test. The Long Drive Self Test results was a failure at Storage 1 ST1000DM0031SB102 and was told to contact HP Support. I believe this is the hard drive and it more than likely needs replacing. I am a complete dunce in the PC world and at 75 yrs of age, that won't change anytime soon. Being down here in Baja, computer service is virtually non-existent. I have enough trouble operating my Mexican language keyboard. I do travel some to San Diego for VA medical care, so I could bring the PC up with me for repair if you think that's the route to go. Please advise.
Thanks,
CaboDano
07-07-2023 11:07 AM - edited 07-07-2023 11:10 AM
I was down your way a few years back with my brother, casting from shore with a great guide.
The fishing was superb there. My brother and I really enjoyed it.
That is going to take a hard drive replacement to return the PC to a useable state.
Is the PC still in warranty? I suspect it is not.
It would be less expensive to just replace the disk than going through the hassle of bringing it all the way up to San Diego.
The ST1000DM0031SB102 is a Seagate 1TB SATA 3 3.5" legacy electromechanical hard disk and it is probably toast.
You could purchase a replacement on Amazon.com for under $40.00.
option two
You can remove the hard disk and replace it with a SATA 3 2.5". You can also have it done at a PC shop for not so much.
You may need an adapter to put it in the same bay the old disk is removed from or you can use double-sided velcro tape.
Once the new SSD is installed you can install Windows 10. You won't need an activation key as the Microsoft activation servers have a record of your PC's motherboard already. Once you perform the install and go on-line the OS will self activate.
You will not believe until you experience just how much of a startling performance boost you will get from an SSD!!
The PC will probably boot up to the Windows sign-in in less than twelve seconds.
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