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HP Recommended
Hp pavilion AIO - 23-q121d
Microsoft Windows 10 (64-bit)
Please desperately need helps, how to make HP F11 system recovery work on windows 10.

I have uninstalled some application, somehow after then every windows booting always go to windows recovery mode. Unfortunatelly i do not create windows backup :(. Then I prefer to reset as factory setting. But F11 HP system recovery cannot run even trigger by native ( Esc + F11 ) or UEFI Firmware setting.

Thanks
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

If the recovery manager program doesn't work, the only suggestion I can offer would be to clean install W10 using the Media Creation tool at the link below.

 

Create a USB (you need an 8 GB USB flash drive) installation flash drive.

 

https://www.microsoft.com/en-us/software-download/windows10

 

The software will work with the W10 product key in the BIOS and automatically activate once you are connected to the internet.

  

Then install the drivers and available software you need from the your PC's support page.

 

https://support.hp.com/us-en/product/HP-Pavilion-23-q100-All-in-One-Desktop-PC-series/8499698

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

If the recovery manager program doesn't work, the only suggestion I can offer would be to clean install W10 using the Media Creation tool at the link below.

 

Create a USB (you need an 8 GB USB flash drive) installation flash drive.

 

https://www.microsoft.com/en-us/software-download/windows10

 

The software will work with the W10 product key in the BIOS and automatically activate once you are connected to the internet.

  

Then install the drivers and available software you need from the your PC's support page.

 

https://support.hp.com/us-en/product/HP-Pavilion-23-q100-All-in-One-Desktop-PC-series/8499698

HP Recommended
A million thanks Paul
HP Recommended

You're very welcome.

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