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- Desktops
- Desktop Operating Systems and Recovery
- FADING OF LETTERS ON HP KEYBOARDS?

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07-10-2019 07:08 PM - edited 07-13-2019 06:57 PM
Have only had this desktop four months and in that time - two keyboards have faded lettering. They replaced first and now a third keyboard on the way. Wish they would send a different model of keyboard so this maybe would quit happening! We do not eat, drink or smoke near this keyboard. We don't use perfumes or lotions. Previous keyboard from HP lasted 10 years in the exact same location as this new one. ANY THOUGHTS anyone? I am think it is junk keyboard. the top one is faded main letters used - bottom is NEW one showing the difference in the faded to new.
07-13-2019 01:53 PM
I understand your concerns and frustration
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you
KrazyToad
I Am An HP Employee