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- FAILD SHORT DRIVE SELF TEST

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07-01-2018 05:28 PM
Computer keeps freezing.. Have run System Test and Short Drive Self-Test failed. Error code
9GAF3T-7R295P-9XPJMG-60SP13. How do I fix this
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07-01-2018 09:20 PM
@Hazberyaz, welcome to the forum.
This message is telling you that your hard drive has failed. You can test it further by using the SMART test in the BIOS. Here is a guide to help you. You should replace the drive with one the same size or larger to assure that the Recovery media will work properly.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
07-01-2018 09:20 PM
@Hazberyaz, welcome to the forum.
This message is telling you that your hard drive has failed. You can test it further by using the SMART test in the BIOS. Here is a guide to help you. You should replace the drive with one the same size or larger to assure that the Recovery media will work properly.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
07-01-2018 11:12 PM
@Hazberyaz wrote:Computer keeps freezing..
Have run System Test and Short Drive Self-Test failed.
How do I fix this?
In this context, "short" means "just a few minutes" -- not an "extensive" test, but enough testing to flag your disk-drive as "going bad".
Your disk-drive is in "imminent failure" status. There is no way to "fix" it.
If it has any remaining "life", you should,
* purchase a new SEAGATE disk-drive,
* on some other computer, download the free SEATOOLS "disk-cloning" software, from www.seagate.com
* connect the failing disk-drive and the new disk-drive to that computer,
* run SEATOOLS to "clone" the old disk-drive, block-by-block, to the new disk-drive.
If a few blocks cannot be copied, then 99.9999 % of the blocks have been copied.
If you are "lucky", those "missing" blocks will not interfere with the running of Windows.
* connect the new disk-drive into your own computer,
* boot it up. All your personal files & installed programs will be present.
Or, purchase a new WESTERN DIGITAL disk-drive, and download the "ACRONIS WD EDITION" disk-cloning software from www.wd.com and then do as above.
The above method is much faster than taking an "empty" brand-new disk-drive, installing Windows, running Windows Update, installing your programs, and reloading your data files from your most-recent "backup" media.