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‎08-04-2021 07:43 AM

HP Recommended
Product: ENVY23Example: Pavilion 6530
Operating System: Microsoft Windows 10 (32-bit)

FAILING DRIVE: SATA0 FAILING ATTRIBUTE: #B8

Category:
2 REPLIES 2

‎08-04-2021 08:45 AM - edited ‎08-04-2021 08:46 AM

HP Recommended

That is indicating the hard drive is failing or already has failed and needs to be replaced.  If the PC is functioning, then you are in luck but it will not last, and probably should quit using the PC.  Prepare to replace the drive.  Run the Diagnostics routine to verify.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.


I'm not an HP employee.
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‎08-04-2021 09:09 PM

HP Recommended

Code #B8 is "Reported Uncorrectable Errors".

 

Some sectors on the disk-drive cannot accurately be written to.

 

If you do run any "diagnostics", do NOT run the "long" test -- it might consume the residual "life" of the disk-drive, leaving you unable to make any backup of your personal files.

 

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