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HP Recommended
DESKTOP-9RSKANE
Microsoft Windows 10 (32-bit)

SMART HARD DRIVE DETECTS IMMINENT FAILURE

 

FAILING DRIVE: SATA0

FAILING ATTRIBUTE #B8

 

 

F2 - HARD DRIVE TEST

 

PROCESSOR CHECK: PASSED

HARD DRIVE SMART CHECK: FAIL

 

FAILURE ID: 60E09H-7SP8Q5-GXPSMG-60C203

PRODUCT ID: F3E94AA#ABA

 

HARD DRIVE: 1

 

SYSTEM EXTENSIVE TEST: FAILED

 

 

Please help. From what I have found, I guess my hard drive is failing. I don't understand why, my all-in-one computer is less than 2 years old and I only use it for personal use. Where should I go from here? I don't have much on my computer to back up, and I can't find if there even is an actual back-up. Is the no recovery from this? Please help, I don't know much about computers. Thanks.

3 REPLIES 3
HP Recommended

@kbritton09, welcome to the forum.

 

Here is a guide to help you test the hard drive.  If the drive has failed you should replace it with a drive the same size or larger to assure that the Recovery media works properly.  Also, here is the Upgrading and Servicing Guide for the AIO.  Beginning on Page 15 is shows how to replace the Hard Drive.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Hilfe..................

PC startet nicht mehr auf. Schwarzer Bildschirm. Fehlermeldung: 1720-Smart Hard drive imminent failure, SATA0, attribute # B8, Nach F1 aufstarten i.O. und alles normal.

Was ist die Ursache? Was kann ich tun?

HP Recommended

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